| FREQUENTLY ASKED QUESTIONS |
Q: Can my wind chimes be hung outside?
A: Most of our wind chimes, wind spinners and wind sculptures are designed to be used outside. We also offer items that are best used indoors
or in protective areas, such as an enclosed porch.
Q: How should I hang my wind chime?
A: A decorative way to hand a wind chime is on a nice bracket, hook or hanger. Plant hooks also made great wind chime hangers. If your wind
chimes does not have a hanging ring, it is best not to hang it on anything that is sharp or abrasive, such as a nail, as it may break the cord. When
hanging wind chimes from a tree, you should protect the limb with a piece of rubber, carpet, etc. This will minimize damage to the limb.
Q: Do you offer gift cards and gift wrapping?
A: Yes, we offer gift cards and gift wrapping.
Q: Do you offer engraving?
A: Yes, we offer engraving.
Q: What does "precision tuned" mean?
A: Precision tuned means the individual notes are tuned to musical notes to ensure a pleasant melody.
Q: Will my credit card and personal information be kept safe and secure?
A: Yes, all of your credit card and personal information will be encrypted and kept strictly confidential. Please see our Privacy Policy.
Q: How long will it take for me to receive by order?
A: You should receive your order within 2 - 10 business days. Orders are shipped within 1 - 5 business days.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, Discover Card, and American Express credit and debit cards, and PayPal.
Q: Do you charge sales tax?
A: Only customers whose billing address is in West Virginia pay sales tax (6%).
Q: What are your normal business hours?
A: Our normal business hours are Monday - Friday, 9AM - 6PM EST; however, you can shop 24/7 online.
A: Most of our wind chimes, wind spinners and wind sculptures are designed to be used outside. We also offer items that are best used indoors
or in protective areas, such as an enclosed porch.
Q: How should I hang my wind chime?
A: A decorative way to hand a wind chime is on a nice bracket, hook or hanger. Plant hooks also made great wind chime hangers. If your wind
chimes does not have a hanging ring, it is best not to hang it on anything that is sharp or abrasive, such as a nail, as it may break the cord. When
hanging wind chimes from a tree, you should protect the limb with a piece of rubber, carpet, etc. This will minimize damage to the limb.
Q: Do you offer gift cards and gift wrapping?
A: Yes, we offer gift cards and gift wrapping.
Q: Do you offer engraving?
A: Yes, we offer engraving.
Q: What does "precision tuned" mean?
A: Precision tuned means the individual notes are tuned to musical notes to ensure a pleasant melody.
Q: Will my credit card and personal information be kept safe and secure?
A: Yes, all of your credit card and personal information will be encrypted and kept strictly confidential. Please see our Privacy Policy.
Q: How long will it take for me to receive by order?
A: You should receive your order within 2 - 10 business days. Orders are shipped within 1 - 5 business days.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, Discover Card, and American Express credit and debit cards, and PayPal.
Q: Do you charge sales tax?
A: Only customers whose billing address is in West Virginia pay sales tax (6%).
Q: What are your normal business hours?
A: Our normal business hours are Monday - Friday, 9AM - 6PM EST; however, you can shop 24/7 online.
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| SECURE ON-LINE ORDERING 24 HOURS A DAY, 365 DAYS A YEAR |
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